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26000087546
SOP:Freshservice: Admin access
The Admin Access priviligies in Freshservice should only be kept to a few persons within Oatly
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26000090030
SOP: Freshservice: Workflow autoamtion (WFA) standard documention
Workflow automation standards documentation
Introduction
In this documentation you will be a
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26000090063
SOP: Freshservice : Standardized Routing process
Standardized Routing Process 2022-04-27
Int
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26000090066
SOP: Freshservice: Masterdata customized set up in Freshservice
Masterdata documentation
Introduction
The Master data form is designed to help new vendors t
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26000090133
SOP: FRESHSERIVCE: AUTOMATIC APPROVAL FLOW SET UP
Custom Objects for Approval Set Up
The new design of approvals on Oatly uses a series of so-ca
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26000122299
SOP: Dispatch Matrix (Resolver Groups)
Historically, a lot of ticket has been dispatched to Oatly Internal 2nd line. This resolver group do
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26000149993
SOP : Fresh Service Analytics Access
The Fresh Service Analytics Access should enable the access of Reporting's in Analytics.
To se
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26000158003
SOP: Freshservice Changes
Freshservice - Approval Changes
All approval changes needs to be done using this Service item
Ap